From download to your first report.

Follow the guide in desktop MT5 on your computer or a compatible VPS. MT5 mobile and web do not run your Gold EA.

Install your EA

Find the right folder, allow the connection, enter your licence and enable MT5 permissions.

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Check the connection

Review your exact account, WebRequest permission and Experts messages before changing your setup.

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Understand your licence

Review purchased EA access, permanent MT5 allocations and the account details to check before activation.

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Ask about your account

Prepare the relevant details for an installation, billing or privacy question.

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Start with the right expectation.

Can I run the EA on my phone?

MT5 mobile and web do not run the EA. Use desktop MT5 on your computer or a compatible VPS; your dashboard can help you review reported activity.

Does a recent report mean trading is enabled?

A report confirms communication. Orders still depend on permissions, licence access, market conditions and the selected EA settings.

Can unlinking free an account slot?

Paid allocations remain permanent. Reconnecting the same broker server and account reuses its existing allocation.

Need to check a specific account?

Sign in to review your licence, account history and Connection doctor.

Open your account